Revenue Enablement Lead, Professional Services

Docebo•Toronto, ON

1d•CA$78,300 - CA$100,000•Hybrid

About The Position

The Revenue Enablement Lead, Professional Services is a strategic partner to the Professional Services organization, responsible for designing, developing, and executing enablement programs that support our Solutions Deployment Managers (SDMs), Technical Deployment Managers (TDMs), Project Managers, and Advisors. The ideal candidate is a proactive, detail-oriented individual who can drive projects to completion and serve as a critical liaison between the Professional Services team and the broader business.

Requirements

3+ years in an enablement or learning and development role, preferably with a focus on technical or post-sales teams.
Exceptional Communication & Facilitation: Proven ability to communicate complex topics clearly and facilitate engaging training sessions.
High Proactivity: A self-starter who anticipates needs and drives projects forward without constant direction.
Strong Organizational Skills: Highly organized with a methodical approach to project management and planning.
A passion for enabling others, a collaborative spirit, and a demonstrated ability to get things across the finish line. Must thrive in a dynamic, fast-paced environment.

Responsibilities

Design and deliver comprehensive enablement programs, including onboarding for new hires and ongoing training for the entire Professional Services team. This includes creating training on technical skills, product knowledge, and communication strategies.
Utilize a backward-planning approach to anticipate future enablement needs and ensure training is ready well in advance of product launches or process changes. This role is responsible for driving initiatives to completion and preventing historical issues with projects stalling.
Serve as a primary point of contact between the Professional Services team and other departments, including Product, Marketing, and Revenue Operations. Ensure the Professional Services team is kept informed of any business changes that may impact their work and effectively communicate the team’s needs to other groups.
Collaborate with subject matter experts (SMEs) to transform their knowledge into structured, digestible training materials. Work closely with internal stakeholders to ensure all internal documentation, forms, and processes are up-to-date and easily accessible.
Act as an exceptional facilitator, leading training sessions and workshops with passion and clarity. Establish a weekly communication cadence with Professional Services leadership to provide project updates and discuss upcoming initiatives. Maintain a project management dashboard to ensure visibility and accountability for all ongoing projects.