Revenue Data Coordinator

U.S. Xpress Enterprises, Inc.

2d•Onsite

About The Position

Relentlessly Delivering Big Ideas. U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S. Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below! The Revenue Data Coordinator manages and maintains the cloud tariff system by publishing customer awards with accuracy. This role supports the commercial organization’s growth efforts by executing assigned projects, maintaining accurate data, and aiding Revenue Management, Rating, and Problem Resolution functions, the contractual rate review process, publication of awarded business, and review of existing business to ensure negotiated lane rates are being invoiced correctly.

Requirements

High school diploma or GED equivalent required
2+ years of Operations, Customer Service, and/or Sales & Marketing experience or equivalent number of years in transportation experience required
Excellent written and oral communication skills
Multi-tasking and self-prioritization skills
Ability to operate in a team environment
Adept at assessing organizational dynamics and managing change
Works quickly and efficiently. Able to test solutions, learn, and iterate quickly
Proactive and pragmatic problem solver
Communicates effectively across multiple mediums

Nice To Haves

Bachelor’s degree in Transportation/Logistics, Business/Sales & Market, or Communication preferred
Experience with AS400, Microsoft Office, and various web-based applications/tools preferred
Transportation, Logistics, and/or Tech industry experience a plus

Responsibilities

Publish rates by compiling and auditing customer formatted rate schedules compared to company schedules, ensuring lanes and prices match prior to final publication and submission to Auto-Rating Department.
Manage cloud tariff system with relevant commitment updates and expirations.
Ensure fully executed copies of negotiated rate schedules and addendums are completed and stored in CRM database for reference.
Review and work Prebill Exception report which lists invoices billed using standard FAK rate matrix.
Work with Collections and Problem Resolution departments to identify and correct any rating/pricing errors made to ensure future invoices are processed accurately.
Work with Pricing Analysts and Sales Representatives to evaluate lanes being shipped that fall outside of negotiated lanes priced for specific customers. Determine if rate discrepancies are a result of county qualifiers, nearby locations, or spot quote occurrences. If lanes will be run frequently, work with Sales and customers to publish negotiated rates.
Work with Pricing Analysts and Sales Representatives to ensure annual customer rate review processing is completed timely and accurately. Customer rate schedules may need to be expired and accounts closed due to inactivity. Additionally, updates to existing rate schedules will need to be made as newly negotiated prices are approved.