Revenue Cycle Training Coordinator

SSM Health • MO-REMOTE, MO

7d • Remote

About The Position

Responsible for the planning, coordination, and administration of training and education activities to ensure a consistent, high quality learning experience for associates. Serves as a central point of coordination for instructor led and electronic learning offerings, learning systems, and training communications in support of organizational goals and workforce development initiatives.

Requirements

• Associate's degree or equivalent years of experience and education
• Proficient with Microsoft Suite.

Nice To Haves

• Two years of experience in training coordination, learning and development, human resources, or a related administrative support role (such as project management) strongly preferred.

Responsibilities

• Coordinates instructor‑led training and electronic learning offerings by maintaining training schedules, managing logistics, tracking attendance, and ensuring timely communication with trainers, learners, and stakeholders.
• Administers learning management system (LMS) activities, including but not limited, to course setup, uploads, enrollments, and maintenance of accurate learner and course records.
• Serves as first line support for a shared training email account and calendar, triaging inquiries and routing requests to appropriate stakeholders in a timely manner.
• Maintains and updates training content, resources, and communications on the department SharePoint site in collaboration with training leads and subject matter experts.
• Produces routine and ad hoc reports related to course participation, completion, and training outcomes to support operational insight and decision‑making.
• Coordinates survey activities related to instructor led and electronic learning, including, but not limited to, course evaluations, trainer feedback, and follow-ups check-ins with learners and leaders.
• Supports ongoing engagement and communication with trainees and managers through structured 30‑, 60‑, and 90‑day training follow‑ups.
• Ensures training materials, schedules, and learning resources are current, organized, and accessible to appropriate audiences.
• Identifies and implements opportunities to enhance training coordination processes, communication, and overall learner experience
• Performs other duties as assigned.

Benefits

• one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE)
• instant access to their earned, unpaid base pay (fees may apply) before payday
• upfront tuition coverage through FlexPath Funded for eligible team members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree