MANAGER - REVENUE CYCLE TRAINING

St. Luke's Hospital - MO•Chesterfield, MO

6d•Onsite

About The Position

The Manager of Revenue Cycle Training is responsible for the development, coordination, and execution of training programs that support operational performance across all hospital-based revenue cycle functions. This role ensures effective onboarding, role-based education, and ongoing competency development to improve accuracy, support compliance, and enhance workforce effectiveness. The manager partners closely with revenue cycle operations, compliance, HIM/coding, IT/EHR, and analytics teams to align training with workflows, system functionality, and organizational priorities. This role also leads training efforts for process and system changes, ensuring staff readiness and effective go-live support.

Requirements

Bachelor’s degree in Healthcare Administration, Business, Education, or related field.
Minimum of five (5) years of experience in healthcare.
Demonstrated experience of supervising staff or leading team-based work.
Strong knowledge of revenue cycle workflows and systems.

Nice To Haves

Experience in revenue cycle operations, training, or education.
Experience supporting process improvement initiatives or system implementations.
Cerner/Oracle experience.
Certification in Project Management (PMP), Lean Six Sigma, or healthcare related credential (e.g., CRCR, CPC, CHRI).

Responsibilities

Development, coordination, and execution of training programs for hospital-based revenue cycle functions.
Ensuring effective onboarding, role-based education, and ongoing competency development.
Improving accuracy, supporting compliance, and enhancing workforce effectiveness through training.
Partnering with revenue cycle operations, compliance, HIM/coding, IT/EHR, and analytics teams to align training with workflows, system functionality, and organizational priorities.
Leading training efforts for process and system changes, ensuring staff readiness and effective go-live support.