Revenue Cycle Trainer

Emergicon • Terrell, TX

23h • Hybrid

About The Position

Be part of a team that keeps Texas first responders running strong. At Emergicon, you’ll join a people-first team doing purpose-driven work that directly supports EMS and fire departments across the state—and the communities that depend on the m. About the Role Emergicon is seeking a Revenue Cycle Trainer to lead the development and delivery of training programs across all revenue cycle functions. This role plays a critical part in ensuring our teams are equipped with the knowledge, tools, and processes needed to perform at a high level while maintaining compliance and accuracy. The ideal candidate is both a subject matter expert in revenue cycle operations and a skilled educator who can translate complex processes into practical, easy-to-follow training.

Requirements

• Associate degree or equivalent experience
• 5+ years of revenue cycle experience
• Strong understanding of the full revenue cycle including coding, billing, cash posting, AR/denials, and patient accounts
• Ability to clearly explain complex processes to employees at different experience levels
• Experience creating SOPs, job aids, or training materials

Nice To Haves

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field
• EMS or ambulance billing experience
• Certification such as CPC, CAC, or similar
• Prior training or instructional design experience
• Experience with denial management and root cause analysis

Responsibilities

• Design and deliver structured onboarding programs for new hires across coding, billing, cash posting, AR, and patient accounts
• Provide ongoing training on process updates, system changes, and performance improvement opportunities
• Develop SOPs, job aids, and reference materials to standardize workflows
• Analyze operational data to identify errors, denials, and process gaps
• Translate findings into targeted, measurable training programs
• Partner with leadership to improve accuracy, reduce rework, and shorten ramp-up time
• Support new client onboarding and operational rollouts
• Prepare staff for system implementations and process changes
• Ensure training supports company goals for clean claims, reduced denials, and accurate AR
• Deliver training aligned with HIPAA, OIG, and Fraud, Waste & Abuse requirements
• Maintain documentation of training completion for audit readiness

Benefits

• This is a newly dedicated role designed to bring consistency, structure, and scalability to training across the organization.
• You will have the opportunity to build programs from the ground up, directly influence performance outcomes, and support company growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree