Revenue Cycle QI Trainer

Cedars-Sinai•Los Angeles, CA

4h•$80,870 - $114,234•Onsite

About The Position

Cedars-Sinai, an organization recognized for its high-quality medical care and employee engagement, is seeking a Revenue Cycle Quality Improvement (QI) Trainer. This role is crucial for developing and delivering educational programs that address operational needs within the revenue cycle. The trainer will be responsible for creating comprehensive curricula covering system updates, workflow changes, compliance needs, and performance improvement initiatives. They will ensure staff understand workflows, meet performance expectations post-training, and achieve optimal job performance through effective training and support.

Requirements

Understanding of the Electronic Health Record (EHR – CS-Link/Epic) in detail
Ability to analyze integrated workflow, application dependencies, and user competencies
Ability to design and maintain role-based training materials and scenarios
Ability to translate complex technical functionality and workflow into easily understood steps
Ability to devise modes of assessment to measure training effectiveness
Ability to apply project management principles
Experience as an EIS liaison for functionality questions

Nice To Haves

Experience with adult learning principles
Experience with authoring tools

Responsibilities

Facilitates and delivers technical training; assessment, preparation, delivery and evaluation to meet the operational & technical training needs of the revenue cycle.
Actively participates as a subject matter expert (SME) in projects, and maintains meaningful relationships with business partners, Enterprise Information Services (EIS), leadership, system users and vendors.
Uses understanding of the Electronic Health Record (EHR – CS-Link/Epic) in detail in order to competently develop training curriculum and facilitate training delivery.
Analyzes integrated workflow, application dependencies, and user competencies through collaboration with end users, SME, and application analysts to determine learning objectives.
Designs and maintains role-based training materials and scenarios, crossing CS-Link/Epic modules and other applications, to incorporate best practices based upon adult learning principles.
Translates complex and integrated technical functionality and workflow into easily understood steps.
Validates information prior to incorporating into curricula.
Devises modes of assessment to measure the effectiveness of the course and actively incorporates feedback to improve the training offered, based on feedback received.
Facilitates technical training while monitoring and adjusting the approach as necessary to ensure maximum transfer and retention of knowledge among a variety of audiences.
Contributes to the planning, design, development, build, and maintenance of the patient scenarios in the training environment, especially related to integrated areas.
Incorporates best practices and the latest tools from CS-Link/ Epic.
Assists with training environment testing.
Applies project management principles to support the creation of project tasks, including recommendations of tasks, work estimates, and assignments.
Serves as an EIS liaison for basic and complex functionality questions for implementations and upgrades with a range of customers including business operations, system users and vendors.
Designs, maintains and updates documentation of processes and procedures for Epic training curricula, authoring tools and application best practices.
Takes ownership of personal growth and acts upon this opportunity to stay informed of emerging technologies.