Revenue Cycle Education Specialist / EHR Trainer

Southwoods Health • Boardman, OH

2d • Onsite

About The Position

Southwoods Health is hiring a Revenue Cycle Education Specialist to train, support, and educate staff on all Revenue Cycle applications. This role develops and evaluates training programs to ensure staff competency in workflows, system use, and regulatory compliance. Your work will directly optimize cash flow, reduce denials, and enhance the patient financial experience.

Requirements

• 3+ years of healthcare revenue cycle experience required.
• 1–3 years of EMR experience (Meditech preferred) and proficiency in Microsoft Office.
• Coursework in business office activities, computer applications, and medical terminology.
• Exceptional communication, strong problem-solving abilities, and excellent time management.

Nice To Haves

• 1–3 years of classroom teaching or training experience preferred.
• Certified Revenue Cycle Representative (CRCR) designation preferred.

Responsibilities

• Design educational materials and role-based onboarding programs tailored to diverse learning needs.
• Ensure consistent Meditech training and standard workflows across acute, ambulatory, and home care settings.
• Partner with leadership to identify knowledge gaps causing front-end errors or back-end denials, and implement targeted retraining.
• Track training success using QA scores, productivity metrics, denial trends, and post-training surveys.
• Translate operational processes into structured Standard Operating Procedures (SOPs) and update materials based on payer rule changes.
• Conduct application testing during system updates and build corresponding educational content.
• Maintain operational compliance with regulatory agencies including OSHA, ODH, BOP, and TJC.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed