About The Position

The Revenue Cycle Support Central Services Specialist is responsible for collecting and submitting necessary documentation and state forms upon intake. This role involves entering and updating admission, discharge, transfer, and leave monitoring and reconciliation (ADT) data across multiple systems, including service documentation, billing, and the state portal. The specialist will also assemble and file eligibility documentation, create and process cases in iServe, and ensure all relevant systems (Avatar, iServe, State portal) are updated. Collaboration with functional leaders, field teams, and other Sevita departments is key to completing eligibility, authorization, and denials-driven administrative tasks. Other related duties may be assigned.

Requirements

  • Proficiency in excel and data entry
  • Associates degree and one year related administrative support experience preferred
  • An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements

Responsibilities

  • Collects and submits necessary documentation and state forms upon intake
  • Enters and updates the admission, discharge, transfer and leave monitoring and reconciliation (ADT) data in individual records across multiple systems (service documentation, billing, state portal)
  • Assembles necessary eligibility documentation and ensures it is appropriately filed (burial plan, insurance…)
  • Creates cases in iServe, case processing and authorization submission
  • Ensures Avatar, iServe, State portal are updated as needed
  • Collaborates with functional leaders, field teams, and broader Sevita departments to complete eligibility, authorization, and denials-driven administrative tasks (e.g., data entry, signature collection, form submission)
  • Performs other related duties and activities as required

Benefits

  • Full compensation/benefits package for employees working 32+ hours/week
  • 401(k) with 3% company match
  • Paid time off and holiday pay
  • Pay on demand
  • Complex work adding value to the organization’s mission alongside a great team of coworkers
  • Enjoy job security with nationwide career development and advancement opportunities
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