Revenue Cycle Supervisor - HMS DBO
About The Position
The Domestic Business Office Revenue Cycle Supervisor is responsible for assisting Lead Supervisors with daily support of domestic revenue cycle staff members, as well as for working an assigned portion of the HMS account population for our clients. He/She will support the domestic revenue cycle staff as a point of contact for day-to-day questions and account escalations. The Revenue Cycle Supervisor will report to the Domestic Business Office leadership team. This position is critical to the consistent service delivery of revenue cycle management to multiple clients and has a direct responsibility to the unit financial performance.
Requirements
- Knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing
- Superior knowledge of payer guidelines, reimbursement, and experience working with both government and non-government insurance
- Ability to analyze, collect, and interpret data trends; identify opportunities for improvement and translate them into action
- Familiarity with Epic system workflows preferred
- Strong communication skills with a demonstrated track record of interpersonal relationship management
- Current permanent U.S. work authorization required
- High school diploma or equivalent required
- 3+ years of revenue cycle experience
- Proficient in Microsoft office (Word, PowerPoint, Excel)
Responsibilities
- Work a portion of account population for assigned client
- Assist Lead Supervisor in ensuring team members have enough work each day, or conversely in ensuring no team member has more work assigned than can be completed each day
- Support revenue cycle staff by being available throughout the day for questions and account escalations; provide answers when able, or escalate to Supervisor when needed
- Ensures staff are actively and appropriately communicating with payers regarding delayed or denied accounts
- Assists staff with denial resolution including appeals, claim corrections, and escalations
- Helps reinforce any operational changes and/or improvement initiatives communicated by Lead Supervisors or Managers; assists in providing necessary education and training
- Fosters collaborative environment that encourages teamwork, communication, performance recognition, and attention to goals
- Orients work standards around the highest standards of client service
- Applies knowledge of revenue cycle to identify, recommend, and execute performance improvements
Benefits
- medical
- dental
- vision coverage
- 401(k) plan with a generous employer match
- employee stock purchase plan
- generous Paid Time Off policy
- paid parental leave
- adoption assistance
- free annual health screenings and coaching
- bank at work
- on-site workshops
- ongoing programs recognizing major events in the lives of our employees throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
