Revenue Cycle Supervisor

Orthopaedic Hospital • Los Angeles, CA

6d • Onsite

About The Position

The Revenue Cycle Supervisor is responsible for overseeing daily operations across key revenue cycle functions, including billing, collections, charge capture, and denial management for an orthopedic outpatient environment. This role ensures optimal financial performance, regulatory compliance, and operational efficiency while supporting Epic Professional Billing (PB) workflows. The ideal candidate brings strong leadership experience, deep knowledge of Epic PB, and working expertise in orthopedic outpatient revenue cycle operations, including coding fundamentals and revenue integrity practices.

Requirements

• Epic Professional Billing (PB) experience – REQUIRED
• Orthopedic outpatient (OP) revenue cycle experience – REQUIRED
• 3+ years of supervisory or management experience in revenue cycle
• Working knowledge of Outpatient coding (CPT, modifiers, ICD-10 basics)
• Working knowledge of Revenue integrity principles
• Working knowledge of Denial management and AR follow-up
• Strong understanding of end-to-end revenue cycle workflows
• Excellent verbal and written communication skills

Nice To Haves

• Experience in high-volume outpatient orthopedic or specialty clinic environments
• Familiarity with DME, implants, and “by report” billing scenarios
• Experience with managed care (Medicaid, Medicare, Commercial payer workflows)
• Knowledge of Epic reporting tools (Work queues, Reporting Workbench, dashboards)
• Bachelor’s degree in healthcare administration, Business, or related field

Responsibilities

• Supervise and lead revenue cycle staff (billing, follow-up, and support functions)
• Monitor daily productivity, quality, and KPIs (AR days, denial rates, cash collections)
• Ensure timely and accurate claim submission, follow-up, and resolution
• Manage work queues (WQs), claim edits, and workflow optimization within Epic PB
• Partner with coding and clinical teams to ensure accurate charge capture and documentation
• Maintain working knowledge of orthopedic outpatient coding (CPT, modifiers, basic ICD-10)
• Identify revenue leakage and implement corrective actions (missed charges, underpayments)
• Support audits, compliance reviews, and payer trends analysis
• Oversee denial management processes, including root cause analysis and prevention strategies
• Track and trend denial patterns (authorization, coding, medical necessity, eligibility)
• Drive AR resolution and escalation strategies for aged accounts
• Utilize Epic PB tools including work queues, claim edits, reporting, and dashboards
• Collaborate with analysts on system enhancements, reporting, and automation
• Assist in redesigning workflows to improve efficiency and reduce manual work
• Serve as liaison between revenue cycle, clinical operations, coding, and leadership
• Communicate performance results, issues, and improvement plans effectively
• Lead team huddles, training sessions, and performance coaching
• Participates in on-going system training as assigned by Revenue Cycle Director.
• Keep current of industry changes.
• Excellent interpersonal, communication and customer service skills.
• Teamwork
• Ownership/Accountability
• Continuous Performance Improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level