Revenue Cycle Specialist

Excelsia Injury Care•Middle River, MD

16h

About The Position

Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide. At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

Requirements

High School diploma or GED equivalent.
Knowledge of insurance plans, workers’ compensation, and personal injury.
A minimum of 1 years’ experience in 3rd party billing / AR, or medical billing/coding certification
Must have computer knowledge and accurate keyboard skills.

Nice To Haves

Excellent verbal and written communication skills.
Knowledge of computer applications, including Windows, Outlook, and Microsoft Office.
Strong problem solving and organizational skills.
Detail Oriented
Ability to multi-task.
Confidence in working independently.
Typing – 50+ WPM.
Working knowledge of insurance guidelines and billing and collection procedures.
Ability to effectively interact with doctors, attorneys, patients, and co-workers.

Responsibilities

Review AR and follow up on unpaid accounts (including utilization of Artiva and/or specialized projects)
Review accounts in all databases (where applicable) for accuracy
Resubmit claims if necessary.
Forward the following adjustments /corrections to the designated employees at the BSO: write offs, payment adjustments, refunds, etc.
Assist attorneys, adjustors, and patients with account information and billing questions. Obtain billing information if missing.
Work A/R correspondence
Keep AR pools in Artiva current.
Complete daily A/R log
Communicate with BSO staff as necessary.
Other duties as assigned.