Revenue Cycle Services Analyst

UTHealth Houston • Houston, TX

21h • Remote

About The Position

UTHealth Houston Revenue Cycle is hiring a Revenue Cycle Services Analyst to conduct in-depth analysis and provide insight, feedback, and guidance on trends and issues. The role provides data and understanding to support decision-making, project prioritization, and improvements across the revenue cycle. It requires an accounts receivable (AR) background, coding background, strong Excel and data analytics skills, comfort presenting findings to providers, and effective time management.

This is a remote position, with attendance at the Texas Medical Center office for on-site meetings when required. The role also includes travel to physician practice locations in the greater Houston area. Employees must permanently reside and work in Texas.

In collaboration with Revenue Cycle Services leadership, the analyst partners with UTHealth, UT Physicians, third-party providers, and partner clinics and hospital staff to maximize revenue cycle performance. The position supports reporting and communications, identifies issues and opportunities for improvement, contributes analytical and subject matter expertise to change management and process improvement, helps implement training, and builds relationships across the organization.

The position requires a bachelor's degree, preferably in healthcare administration, business administration, or a related field. Required education may be substituted with equivalent years of experience beyond the minimum experience requirement. At least three years of revenue cycle experience is required, including experience in AR follow-up, registration, scheduling, eligibility, insurance verification (full benefits review), authorizations, and other patient- or payer-focused revenue cycle tasks. These skills are preferably obtained in an academic physician practice environment. No certification is required.

Requirements

• Bachelor's degree, preferably in healthcare administration, business administration, or a related field; equivalent years of experience beyond the minimum experience requirement may substitute for the required education.
• At least 3 years of revenue cycle experience, including AR follow-up, registration, scheduling, eligibility, insurance verification (full benefits review), authorizations, and other patient- or payer-focused revenue cycle tasks.
• AR background.
• Coding background.
• Strong Excel skills.
• Data analytics skills.
• Comfort with public speaking and presenting findings to providers.
• Strong time-management skills.
• Must permanently reside and work in Texas.
• Ability to exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and/or a negligible amount constantly to move objects.

Nice To Haves

• Revenue cycle experience in an academic physician practice environment.
• Experience with revenue cycle tasks and processes, including AR follow-up, registration, scheduling, eligibility, insurance verification, and authorizations.

Responsibilities

• Collaborate with revenue cycle services leadership and team members to develop communications and monthly reporting packages for consistent, reliable support to internal and external customers.
• Independently assess and understand areas of need, compare information across the institution, and help identify significant revenue cycle issues and opportunities for improvement.
• Provide analytical support and subject matter expertise for revenue cycle change management, projects, and process improvement efforts.
• When appropriate, provide on-the-ground guidance and support to departments and clinics across the UTHealth practice plan.
• When appropriate, communicate and build relationships with payers and third-party contractors to improve the revenue cycle.
• Develop an in-depth understanding of the assigned customer base and the technologies and processes that affect revenue cycle tasks.
• Support development and implementation of training to help adopt revenue cycle changes and sustain improvements.
• Support identification of specific areas for improvement within GECB and help analyze, provide input on, and test prototypes and changes based on customer needs.
• Travel to physician practice locations within the greater Houston area to observe and assist with customer needs.
• Build strong relationships across the organization related to revenue cycle operations and become a trusted partner with deep departmental knowledge.
• Perform other duties as assigned.
• Present findings to providers.
• Attend on-site meetings at the Texas Medical Center when required.

Benefits

• 100% paid medical premiums for full-time employees.
• Generous time off, including holidays, a preventative leave day, vacation, and sick time, totaling around 37–38 days per year.
• Increasing vacation accrual with longer service.
• Longevity Pay monthly payments after two years of service.
• Retirement/pension plan.
• Free financial and legal counseling.
• Free mental health counseling services.
• Gym membership discounts and access to wellness programs.
• Employee discounts, including entertainment, car rentals, and cell phones.
• Resources for child and elder care.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level