Revenue Cycle Process Improvement Analyst, Full Time- Days

UChicago Medicine • Burr Ridge, IL

10d • $95,700 - $111,600 • Hybrid

About The Position

This position demands exceptional leadership, collaboration, and stakeholder engagement capabilities to effectively align cross-functional teams—including IT, clinical departments, and administrative units in addressing complex challenges. Leveraging advanced analytics, system optimization, and process improvement methodologies, the role will deliver measurable financial and operational outcomes. Operating with a high degree of autonomy, this role is accountable for identifying opportunities to improve hospital revenue cycle and collaborating with cross-functional teams to implement effective, sustainable solutions. The scope of this role encompasses the full continuum of the revenue cycle, from patient scheduling through final payment. The primary objective is to accelerate cash flow while minimizing errors and inefficiency.

Requirements

• 3+ years of progressive experience in healthcare revenue cycle, preferably within a large or complex health system.
• 2+ years of experience in process improvement, quality assurance, analytics, or a similar role.
• 2+ years of Epic experience required in a leadership or analyst role.
• Experience conducting root cause analysis required.
• Experience across key functions including billing, coding, claims management, denials, accounts receivable, and charge capture.
• Understanding of CPT, ICD-10, HCPCS coding standards, clearinghouses, and payer portals.
• Advanced proficiency with Excel and data analysis.
• CRCR (Certified Revenue Cycle Representative) – required or must be obtained within 3–6 months.
• Strong analytical and critical thinking skills with the ability to break down complex problems.
• Experience with sampling techniques and data analysis to identify patterns and anomalies.
• Ability to develop, test, and validate hypotheses using both quantitative and qualitative methods.
• Excellent attention to detail and ability to identify subtle inconsistencies or trends.
• Strong organizational and documentation skills.
• Facilitation and presentation skills.
• Self-motivation with ability to work independently with minimal guidance and manage multiple priorities.
• Excellent written and verbal communication skills, including ability to positively interact with executives, physicians and staff at all levels.
• Microsoft Office proficiencies, especially fluent with PowerPoint, Excel, and Word.
• Ability to quickly learn proprietary data systems and sources.

Nice To Haves

• Bachelor’s degree preferred.
• Project Management certification (PMP, CAPM) preferred.
• Epic Certification preferred.
• Optional: CPC, CPB, or CCS for coding/billing expertise.

Responsibilities

• Identify opportunities to improve hospital revenue cycle.
• Collaborate with cross-functional teams to implement effective, sustainable solutions.
• Manage the full continuum of the revenue cycle, from patient scheduling through final payment.
• Accelerate cash flow while minimizing errors and inefficiency.
• Conduct root cause analysis.
• Develop, test, and validate hypotheses using both quantitative and qualitative methods.
• Manage multiple priorities.
• Interact with executives, physicians and staff at all levels.
• Quickly learn proprietary data systems and sources.

Benefits

• Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity.
• Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
• Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level