Revenue Cycle Manager

Silverado•Irvine, CA

9d•Onsite

About The Position

Join Silverado Home Office in Irvine, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services™. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities. We’re hiring a Revenue Cycle Manager - a hands-on, people-focused leader who will oversee billing and collections operations while driving efficiency, compliance, and performance across hospice revenue cycle functions. Be a leader with a memory care innovator! You’re an organized and adaptable revenue cycle professional who thrives in a fast-paced healthcare environment. You balance operational oversight with team development, understand payer requirements, and are passionate about optimizing billing and collections processes.

Requirements

Bachelor’s degree in Finance, Business Administration, or a related field (required)
2–5 years of experience in billing and collections; hospice experience strongly preferred
Solid understanding of Medicare, Medicaid, and commercial insurance billing
Prior experience with EMR systems; WellSky experience preferred but not required
Strong organizational and prioritization skills with the ability to manage competing deadlines
Proven ability to supervise and lead administrative and professional staff
Excellent interpersonal and communication skills
Proficiency in Microsoft Word, Excel, and Outlook

Nice To Haves

Master’s degree preferred

Responsibilities

Oversee billing and collections operations to ensure accuracy, efficiency, and regulatory compliance
Manage the full claims lifecycle from submission through resolution, including configuration for timely payment
Monitor denial trends, assign follow-up resources, identify root causes, and drive corrective actions to prevent recurrence
Prepare and analyze key revenue cycle reports and metrics to support performance optimization and decision-making
Support month-end close activities, including reporting and account reconciliation
Leverage data and insights to improve team performance and overall revenue cycle outcomes
Stay current on industry trends, tools, and best practices to enhance operational efficiency
Supervise, onboard, train, and develop revenue cycle staff; create job aids and workflow tools as needed
Organize, delegate, and evaluate team responsibilities to ensure consistent performance
Partner effectively with internal and external stakeholders to resolve issues and drive results
Ensure revenue cycle operations align with organizational goals, policies, and Silverado’s mission and values
Maintain strong knowledge of Medicare, Medicaid, and commercial payer requirements
Perform other related duties as assigned