Revenue Cycle Manager

The US Oncology Network•Winchester, VA

19h•Onsite

About The Position

Shenandoah Oncology is looking for a Revenue Cycle Manager that will oversee all business and front office operations, including billing, reimbursement, collections, and computer systems. This role ensures accurate and timely charge capture, claim submission, and reporting to maximize reimbursement and reduce accounts receivable. The Revenue Cycle Manager directly supervises accounts receivable, Front Office Supervisor, produces accurate monthly reports, and drives process improvements to enhance efficiency, financial performance, and patient experience.

Requirements

High School Diploma or GED
Bachelor’s degree in Finance, Business preferred.
Minimum 8-10 years of multi-specialty medical revenue cycle management experience required with a consistent track record of achieving metrics.
Minimum 4 years of supervisory experience successfully resolving a variety of people issues.

Responsibilities

Leads a full-cycle revenue team, including Billers, Insurance Specialists, Payment Posters, Eligibility Specialists, and Coders, responsible for patient cost estimation, payment arrangements, and identification of financial assistance resources
Leads team of coders to ensure accurate, timely and efficient charge capture
Manages revenue cycle projects at the Practice level.
Leads strategic initiatives to optimize revenue cycle performance, including process redesign, leveraging technology, and metric-driven management.
Accountable for achieving key performance indicators (KPIs) in revenue capture, collections, and compliance.
Serves as a central resource for relevant processes.
Ensures compliance with The US Oncology Network and Practice operating procedures.
Verifies appropriate collections procedures are being followed.
Optimize point-of-service collections.
Develops, monitors, and assesses business metrics to refine processes and improve efficiencies.
Regularly provides revenue cycle status including reports, metrics, and presentations.
Collaborates with Physicians, various practice departments, and RBO management to identify areas of exposure and to design processes to increase knowledge and improve outcomes in service, quality and accuracy, including patient accounting and revenue compliance.
Oversees the talent acquisition process for direct and indirect reports.
Develops and modifies training curriculum for new staff, oversees new staff onboarding process.
Enforces adherence to Practice and The US Oncology Network's policies; maintains compliance with state and federal guidelines