Revenue Cycle Management Manager

Community Care Network Of Va • Henrico, VA, US, VA

55d • Remote

About The Position

The Revenue Cycle Manager is responsible for all duties listed below. The position requires coordination with clients, executive staff and RCM staff for the revenue cycle management performance reporting.

Requirements

• Applicant must have a minimum of five years of experience in insurance reimbursement, account collections, coding, and medical terminology.
• Significant experience performing and managing billing services for a Federally Qualified Health Center (FQHC).
• Advanced proficiency in eClinicalWorks (eCW) with a strong focus on reporting, analytics, and dashboard development.
• Must have excellent customer service skills.
• High school diploma or equivalent required.
• Previous managerial experience necessary.

Nice To Haves

• CPC certification and/or CPB certification preferred.

Responsibilities

• Provide day‑to‑day leadership, coaching, and performance oversight for billing, coding, collections, and reimbursement teams.
• Ensure staff adhere to organizational policies, regulatory requirements, and best practices across the full revenue cycle.
• Develop, track, and analyze productivity metrics for all revenue cycle functions.
• Prepare regular performance dashboards and present findings AND SUGGESTIONS for improvement to the Director of Revenue Cycle Management and the CEO. Course correct as necessary with staff between reporting intervals.
• Identify workflow gaps, bottlenecks, and opportunities for improvement across charge capture, claims submission, payment posting, and denial management.
• Implement process enhancements that improve accuracy, reduce days in A/R, and strengthen cash flow.
• Oversee adherence to payer guidelines, coding standards, and internal quality benchmarks.
• Conduct routine audits and provide corrective action plans to maintain accuracy and compliance.
• Serve as a key liaison between revenue cycle operations and executive leadership.
• Provide strategic insights, trend analysis, and recommendations that support organizational financial goals

Benefits

• Simple IRA Matching
• Health Insurance
• Paid Time Off
• Paid Holidays
• Dental Insurance
• Vision Insurance
• Life Insurance
• Employee Assistance Program
• Tuition Reimbursement
• Disability insurance
• Fitness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED