Revenue Cycle Management Manager

ARIZONA ARTHRITIS & RHEUMATOLOGY ASSOCIATES PCGlendale, AZ

About The Position

Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States, with over 60 providers, 15 sites, and over 350 employees. The practice is committed to providing the best Rheumatology care and balancing sustainable operations with the highest level of patient care. They are seeking an ambitious, friendly, positive, and compassionate RCM Manager to join their team. The RCM Manager will establish single-threaded ownership of Accounts Receivable (AR) performance across all payers, clinics, and aging buckets, driving AR from a reactive, distributed function to a centralized, accountable, and performance-driven operation. This role is responsible for providing visibility into AR drivers, ensuring timely resolution of accounts, and partnering across departments to proactively prevent denials and delays, while working directly with the RCM Systems Manager.

Requirements

  • 3–5+ years in AR or Revenue Cycle Management
  • Strong understanding of payer behavior, denials, and collections
  • Experience managing AR performance and aging
  • Advanced Excel and reporting skills
  • Leadership and team management experience
  • Strong analytical and problem-solving ability

Nice To Haves

  • Experience with NextGen and RCX rules
  • Multi-site or multi-state RCM experience
  • Exposure to infusion or specialty billing environments
  • Process improvement or operational redesign experience

Responsibilities

  • Own total AR performance and aging trends across all payers and clinics
  • Provide weekly AR reporting including movement, drivers, and risks
  • Lead and manage AR Coordinators and AR Leads
  • Identify and escalate root causes of AR growth, denials, payer delays, and workflow gaps
  • Drive productivity standards and accountability across AR team
  • Partner with Systems Manager on reporting accuracy and denial prevention
  • Collaborate with Operations and Clinical teams to resolve upstream issues
  • Ensure timely follow-up and resolution of accounts across all aging buckets
  • Standardize workflows and escalation paths across AR team
  • Support strategic initiatives to improve collections and reduce AR aging
  • Other duties as assigned.
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