Product Manager, Revenue Cycle Management

GoodRx

2d•Hybrid

About The Position

GoodRx is seeking a technical Product Manager, Revenue Cycle Management to join their team. This role focuses on building and scaling systems that power claims reconciliation, adjudication, and end-to-end payment processing across their pharmacy network. The position is at the intersection of product, finance, and healthcare infrastructure, ideal for someone who enjoys working on complex, backend systems with real-world financial impact. The Product Manager will contribute to products that ensure accurate claims processing, partner payments, and financial transparency across GoodRx’s ecosystem. In this role, they will own well-defined product areas with guidance from senior team members, while developing deeper expertise in healthcare claims workflows, payment mechanics, and pharmacy systems.

Requirements

Bachelor’s degree required
2–5 years of experience in product management, product operations, or a related role
Experience working in healthcare, health tech, or pharmacy-related environments
Exposure to pharmacy claims processing, payments systems, or financial reconciliation workflows
Strong analytical and problem-solving skills with the ability to work through complex system interactions
Ability to translate business and financial requirements into product solutions
Experience working cross-functionally with engineering, data, and business teams

Nice To Haves

Experience working with retail pharmacies, PBMs, or healthcare claims systems
Familiarity with claims adjudication processes and standards (e.g., NCPDP, switch transactions)
Understanding of financial systems, payment processing, or ledger/reconciliation concepts (835 ERA transaction)
Experience with backend/platform products or APIs
Comfort working with data (SQL or similar tools is a plus)

Responsibilities

Own and drive execution for product initiatives related to claims reconciliation, adjudication workflows, and payment processing systems
Partner with engineering, data, finance, and operations teams to deliver scalable solutions for transaction accuracy, exception handling, and financial reporting
Translate complex claims and payment lifecycle requirements into clear product requirements, user stories, and acceptance criteria
Support the development of systems that manage: Claims ingestion and validation, Adjudication logic and rule processing, Reconciliation between pharmacy, PBM, and GoodRx systems, Payment calculation, disbursement, and tracking
Analyze system performance and financial data to identify discrepancies, root causes, and optimization opportunities
Collaborate with stakeholders to ensure alignment on financial accuracy, compliance, and operational efficiency
Contribute to product roadmap planning and prioritization within your domain
Develop a strong understanding of pharmacy workflows, claims standards (e.g., NCPDP), and payment systems