Revenue Cycle Management Client Manager

NextGen Federal Systems • Remote GA, GA

1d

About The Position

The Revenue Cycle Client Manager is responsible for supporting the management of client relationships and assisting in the successful execution of the revenue cycle. This role involves coordinating with internal teams to ensure service delivery, addressing client inquiries, and maintaining performance standards.

Requirements

• Bachelor’s Degree in Business Administration, Health Management Information Systems, or a related discipline.
• Any combination of education and experience which would provide the required qualifications for the position.
• 1-3 years of experience in customer service, revenue cycle management, or a related field.
• Basic knowledge of Revenue Cycle Management best practices.
• Strong communication and interpersonal skills.
• Ability to support multiple tasks and prioritize effectively.

Responsibilities

• Manage client relationships and ensuring client satisfaction.
• Support the delivery of contracted services, including communication with client management.
• Establish and maintain client performance expectations.
• Participate in scheduled meetings with client contacts, providing basic revenue cycle management expertise.
• Coordinate internal service teams to resolve client issues and improve processes.
• Monitor RCM support requests and collaborate with RCM support and operations to ensure timely resolution.
• Ensure alignment of internal messaging and deliverables with other service teams.
• Support the adherence to best practice setup, policy, and procedures.
• Identify opportunities for process improvements and support action plans for problem resolution.
• Perform other duties that support the overall objective of the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level