Revenue Cycle Lead

Thomas Jefferson University • Cherry Hill, NJ

2d • Onsite

About The Position

The Revenue Cycle Lead serves as a resource for staff and functions to assist supervisory staff in assigned area with workflow and day-to-day operations. This role involves interacting with coworkers, visitors, and other staff consistent with Jefferson's values. The Lead will assist supervisory staff in managing workflow and daily operations to ensure department goals are met. Additionally, the position includes conducting training and mentoring sessions for new and existing staff, assisting employees with daily questions, issues, or problems, and escalating identified systemic issues to a supervisor. The Revenue Cycle Lead will also manage their own assigned work queue(s).

Requirements

• Must demonstrate strong interpersonal, organizational, and communication skills.
• Ability to work independently and as a team member.
• Effective problem-solving skills required.
• Must be able to meet departmental goals on an ongoing basis.
• Experience with revenue cycle applications/systems
• Awareness of compliance and regulatory guidelines
• Working knowledge of Microsoft Word and Excel.
• High School Diploma/Equivalent and 4 years experience in a healthcare/revenue cycle setting with specific experience in business functions such as registration, follow up, denials, and payment posting.
• Patient Financial Services Specialist II Certification (through Clarivate).

Responsibilities

• Interacts with coworkers, visitors and other staff consistent with the values of Jefferson.
• Assist supervisory staff in areas of workflow and day-to-day operations to ensure that department goals are met.
• Conduct training and mentoring sessions for new and existing staff.
• Assist employees with day-to-day questions, issues, or problems and escalate identified systemic issues to supervisor.
• Manages own assigned work queue(s)

Benefits

• medical (including prescription)
• supplemental insurance
• dental
• vision
• life and AD&D insurance
• short- and long-term disability
• flexible spending accounts
• retirement plans
• tuition assistance
• voluntary benefits
• tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED