Revenue Cycle Lead
About The Position
The Revenue Cycle Lead serves as a resource for staff and functions to assist supervisory staff in assigned area with workflow and day-to-day operations. This role involves interacting with coworkers, visitors, and other staff consistent with the values of Jefferson. The Lead will assist supervisory staff in areas of workflow and day-to-day operations to ensure department goals are met. Additionally, the role includes conducting training and mentoring sessions for new and existing staff, assisting employees with day-to-day questions, issues, or problems, and escalating identified systemic issues to a supervisor. The Revenue Cycle Lead will also manage their own assigned work queue(s).
Requirements
- Must demonstrate strong interpersonal, organizational, and communication skills.
- Ability to work independently and as a team member.
- Effective problem-solving skills required.
- Must be able to meet departmental goals on an ongoing basis.
- Experience with revenue cycle applications/systems.
- Awareness of compliance and regulatory guidelines.
- Working knowledge of Microsoft Word and Excel.
- High School Diploma/Equivalent and 4 years of experience in a healthcare/revenue cycle setting with specific experience in business functions such as registration, follow up, denials, and payment posting.
- Patient Financial Services Specialist II Certification (through Clarivate)
Nice To Haves
- Post-secondary education in healthcare or business related field is preferred
Responsibilities
- Interacts with co workers, visitors, and other staff consistent with the values of Jefferson.
- Assist supervisory staff in areas of workflow and day-to-day operations to ensure that department goals are met.
- Conduct training and mentoring sessions for new and existing staff.
- Assist employees with day-to-day questions, issues, or problems and escalate identified systemic issues to supervisor.
- Manages own assigned work queue(s).
Benefits
- medical (including prescription)
- supplemental insurance
- dental
- vision
- life and AD&D insurance
- short- and long-term disability
- flexible spending accounts
- retirement plans
- tuition assistance
- voluntary benefits
- tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
