Revenue Cycle Internship

Winona Health • Winona, MN

22h • Onsite

About The Position

The Revenue Cycle Intern provides temporary, hands-on support to the Revenue Cycle team during the summer months. This role is designed to introduce students or early-career professionals to healthcare revenue cycle operations through structured exposure to patient registration, billing, and collections workflows. The intern supports day-to-day activities under close supervision while developing a foundational understanding of how patient care translates into accurate billing and timely cash collection.

Requirements

• Current enrollment in a program related to business, healthcare administration, or a related field
• Strong attention to detail and willingness to learn
• Basic computer skills, including Microsoft Office
• Professional communication skills and customer-service mindset

Nice To Haves

• Prior clerical, customer service, or healthcare exposure

Responsibilities

• Observe and assist with patient registration and insurance verification activities
• Support demographic and coverage data accuracy checks
• Learn the importance of front-end accuracy on downstream billing and collections
• Assist with basic billing tasks such as claim review preparation, documentation organization, and work queue support
• Observe claim submission and follow-up processes
• Learn common causes of claim errors and denials
• Support account follow-up activities, including documentation gathering and account research
• Observe payer and patient collection workflows
• Learn escalation pathways and compliance considerations in collections
• Assist with posting patient payments and balancing daily activity
• Observe cashiering and deposit workflows
• Learn reconciliation principles and internal controls related to cash handling
• Maintain patient confidentiality and comply with HIPAA and organizational policies
• Demonstrate professionalism when interacting with patients, staff, and leaders
• Participate in training, huddles, and learning activities as assigned
• Complete special projects or administrative tasks as assigned to support departmental needs
• Other job duties as assigned.

Benefits

• Options for medical, dental, and vision coverage
• Mental health support
• Wellness incentives
• Short and long-term disability
• Accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
• Access to a 403(b) retirement plan with employer contributions
• Flexible scheduling
• Paid time off
• Earned sick time
• Paid training
• Tuition reimbursement
• Scholarships
• Sponsored seminars
• Special offers with local businesses, including the YMCA and cell phone providers

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 251-500 employees