Revenue Cycle Intern

Trilogy Health Services, LLC•Louisville, KY

3d•Onsite

About The Position

The Revenue Cycle Summer Intern will gain hands-on exposure to the financial and operational processes supporting skilled nursing and senior housing communities. Working with Revenue Cycle team members, the intern will learn how resident and payer information moves through the revenue cycle, including admission, payer verification, billing, collections, payment posting, accounts receivable management, and resolution of outstanding balances. The internship combines practical departmental experience, data analysis, exposure to cross-functional operations, and a capstone project addressing a real Revenue Cycle business challenge. The intern will work with a Revenue Cycle leader to define a business question, analyze relevant information, identify opportunities, and develop recommendations. At the conclusion of the internship, the intern will present findings and recommendations to Revenue Cycle leadership. The position provides opportunities to work with real business data, learn end-to-end healthcare Revenue Cycle processes, interact with experienced leaders, and complete a project with business relevance. The internship is described as a 10-week paid internship, with program references to Fall 2025 and Spring/Summer 2026 as well as a 2027 Summer Internship. The listed location is Louisville, Kentucky.

Requirements

Currently pursuing a bachelor's or master's degree in Accounting, Finance, Healthcare Administration, Business Analytics, Business Administration, Economics, Information Systems, or a related field.
Interest in healthcare operations, finance, analytics, or Revenue Cycle Management.
Basic proficiency with Microsoft Excel, PowerPoint, and Microsoft Office.
Strong analytical and problem-solving skills.
Ability to organize and interpret data.
Strong written and verbal communication skills.
High level of professionalism and attention to detail.
Ability to handle confidential information appropriately.
Interest in learning how financial and operational decisions affect healthcare organizations.

Nice To Haves

Coursework in accounting, finance, data analytics, healthcare administration, or statistics.
Experience using Excel formulas, PivotTables, charts, or similar analytical tools.
Experience developing presentations or communicating analytical findings.
Prior internship, healthcare, customer service, or business experience is helpful but not required.

Responsibilities

Learn the primary components of the healthcare revenue cycle within skilled nursing and senior housing.
Gain exposure to Medicare, Medicaid, Medicare Advantage, managed care, commercial insurance, private pay, and other payer categories.
Assist with reviewing accounts receivable data, aging trends, payer balances, denials, billing issues, and collection activity.
Support analysis of billing and payment trends and identify opportunities for improved accuracy, efficiency, or cash flow.
Participate in selected Revenue Cycle meetings and operational reviews.
Observe workflows associated with payer verification, authorization, billing, collections, cash posting, denials, appeals, and account resolution.
Assist with data validation, reporting, documentation, and other Revenue Cycle projects.
Learn how Revenue Cycle partners with community operations, admissions, clinical teams, finance, managed care, compliance, and other departments.
Maintain confidentiality and follow applicable company policies and healthcare privacy requirements.
Analyze operational and financial data using Microsoft Excel and other available reporting tools.
Identify trends and potential root causes affecting accounts receivable performance.
Organize and summarize data for leadership review.
Develop charts, dashboards, or other visual summaries of findings.
Translate financial and operational data into actionable business recommendations.
Learn how Revenue Cycle key performance indicators are used to monitor performance and identify areas requiring attention.
Complete an individual or team-based Revenue Cycle capstone project, including defining a business problem, documenting current workflows, analyzing data, identifying findings and root causes, developing recommendations, estimating potential impact where supported by data, preparing an executive-level presentation, and presenting to Revenue Cycle leadership.
Communicate analytical findings to senior leadership and respond to questions.