Revenue Cycle Coordinator

CommonSpirit Health at Home • Milford, OH

19h • Remote

About The Position

CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

At CommonSpirit Health at Home, we strive to embody our mission of delivering hope and healing to those we serve.The Revenue Cycle, Billing and Collections Processor – Level II is a mid-level role responsible for resolving insurance and self-pay accounts, including managing claim appeals. This role requires a high level of attention to detail to ensure timely account resolution and supports multiple payers, including commercial and government sources. The Level II Processor functions as a resource to team members and assists in training new staff.

Requirements

• Candidates must reside in one of the approved remote worker states: AR, AZ, CO, FL, GA, IA, IL, IN, KY, MI, NC, ND, NE, NJ, OH, SC, TN, TX, UT, WI.
• High school diploma or equivalent.
• Progressive, relevant experience in billing and collections supporting multiple payers (commercial and/or government) independently for at least 90 days at CommonSpirit Health at Home. External candidates: At least 1 year of billing and collections experience, preferably in a Home Health or Hospice setting, working with both commercial and government payers.
• Ability to perform accurate account reconciliations independently.
• Strong communication, critical thinking, and problem-solving skills.
• Reliable, responsible, and a team player.

Nice To Haves

• Preferred experience in Hospice Billing.
• HCHB software is a plus.
• Additional advanced education and/or payer certifications.
• Proficiency in billing and collections processes, with a focus on insurance appeals and account resolution.

Responsibilities

• Support the organization’s mission by aligning with CommonSpirit Health and CommonSpirit Health at Home’s values, strategic goals, and customer service standards.
• Maintain confidentiality of protected health information in compliance with HIPAA and organizational policies.
• Consistently meet or exceed productivity and quality standards.
• Support activities aimed at achieving and maintaining budgeted Days Sales Outstanding (DSO) goals across all payer sources.
• Perform all Level I responsibilities, including insurance follow-up, payment posting, and account reconciliation.
• Support multiple payers, including commercial and government insurances.
• Serve as a resource to teammates and participate in training and mentoring new employees.
• Perform additional duties as assigned to support team and organizational goals.

Benefits

• Generous annual bonus structure that rewards your hard work!
• Excellent Vacation Plan, Paid Holidays, and Personal Time
• Medical, Dental, and Vision Plans
• Tuition Reimbursement
• Fidelity 401(K) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED