Revenue Cycle Authorization (Referrals) Coordinator for Central Admin in NE Portland
About The Position
Join The Oregon Clinic as a full-time Revenue Cycle Authorization (Referrals) Coordinator. This role is part of the Central Administration office and offers a hybrid/remote work arrangement after initial training. The primary goal is to provide patients and stakeholders with a consistent, efficient, and easy experience, ensuring patients receive high-value, tailored care. The position involves utilizing customer service and communication skills to manage referrals, pre-certifications, and authorizations, and to assist clinics with eligibility verification and insurance benefits guidance.
Requirements
- Minimum of one (1) year of experience in a healthcare setting, healthcare insurance company, or managed care organization.
- Strong analytical, organizational, and time management skills.
- Demonstrated ability to initiate, work independently, and effectively multitask.
- Positive attitude and desire to be a team player.
- Ability to communicate professionally and effectively with patients, physicians, and other team members.
- A commitment to patient-focused care, privacy, and safety.
Nice To Haves
- Minimum of one (1) year of experience as a referral/authorization coordinator is strongly preferred.
- Prior Electronic Medical Record (EMR) EPIC experience is strongly preferred.
- Knowledge of medical terminology, CPT procedure, and ICD-10 coding is preferred.
Responsibilities
- Assisting clinics with verifying eligibility.
- Providing guidance on insurance benefits.
- Providing medical policies as needed in supporting clinic requests.
- Documenting physician direct referrals, pre-certification, and authorizations of certain services as defined by the patient’s health insurance plan, via phone, fax, or written requests.
- Identifying and requesting referrals/authorizations.
- Communicating referrals or insurance issues to clinical staff.
- Responding promptly to clinical requests.
- Other duties as assigned.
Benefits
- Employee is 100% covered Medical, Dental, and Prescription Insurance
- Generous 401(k) plan
- Flexible Spending Account options
- Paid Time Off
- 9 paid holidays annually
- Robust wellness program
- Employee assistance services
- 70% of Tri-Met transit pass covered
- Employee discounts
- Optional benefits like Pet Insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
