Key Responsibilities: Provide day-to-day administration, support, and maintenance of Artiva HCx and UiPath RPA solutions. Monitor application and automation performance, ensuring systems operate efficiently and reliably. Troubleshoot and resolve application, automation, data processing, interface, and workflow issues. Analyze system errors, perform root cause analysis, and coordinate resolution efforts with internal teams and software vendors. Support and maintain interfaces, file import/export processes, workflow configurations, segmentation filters, and automated business processes. Collaborate with business owners to understand operational requirements and recommend system configuration or workflow improvements. Develop and maintain SQL queries, reports, and data extracts to support operational and business needs. Ensure data quality, integrity, and consistency across applications, automated processes, and integrated systems. Coordinate and perform testing for application upgrades, automation changes, system enhancements, and vendor releases. Maintain application and automation documentation, support procedures, workflows, and technical standards. Serve as a primary resource for Artiva HCx and UiPath support requests, incident resolution, and user questions. Identify opportunities to streamline business processes through improved system utilization and automation enhancements. Assist with implementation, deployment, and transition of new workflows, automations, or application functionality.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level