Revenue & Billing Analyst

OpenLoop Health

1d•Hybrid

About The Position

OpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale. OpenLoop is looking for a Revenue & Billing Analyst to join our team remotely or at HQ in Des Moines, IA. In this client-facing role, you will own billing activities for an assigned portfolio of accounts, interpret commercial contracts, calculate fees and payout distributions, prepare accurate invoices and payments, and monitor cash-pay transaction activity. This role is ideal for someone who brings spreadsheet skills, exceptional attention to detail, and the independence to deliver accurate work against a deadline driven and fast-growing environment.

Requirements

2+ years of experience in billing operations, client billing, accounts receivable, revenue operations, or a related function.
Proficient in Microsoft Excel and/or Google Sheets, including formulas, pivot tables, and lookup functions such as VLOOKUP or XLOOKUP.
Hands-on experience supporting a cash-pay or customer-pay business model and working with transaction activity outside of insurance reimbursement workflows.
Ability to interpret varied client contracts and apply pricing, fee, and payout terms accurately.
Resourceful problem-solving skills and an adaptable approach to new systems, automation, and approved AI-enabled workflows.
Exceptional attention to detail and organizational skills.
Strong customer service skills with a proven ability to support both internal and external stakeholders.
Ability to work independently while thriving in a collaborative, fast-paced environment.
Strong problem-solving and communication skills.
Familiarity with automation tools and reporting dashboards.

Nice To Haves

Experience with Stripe and/or other similar platforms.
Demonstrated success creating standard operating procedures, documenting billing policies, and building practical control checks into financial workflows.
Ability to step in, absorb responsibilities, and maintain continuous billing operations during key team transitions or long-term team coverage needs.
While this role is remote, candidates located in Mountain, Central or Eastern time zones are preferred.

Responsibilities

Prepare, review, and submit accurate membership fee payments to partners in a timely manner.
Manage accounts receivable, including posting payments, and responding to inquiries.
Ensure compliance with payer requirements, industry regulations, and company policies.
Collaborate with providers, clients, and internal teams to resolve billing discrepancies.
Generate financial and operational reports related to billing and collections.
Support process improvements and automation initiatives to streamline billing processes.
Other duties as assigned.