Returns Processor

Varsity Brands•Memphis, TN

12d•Onsite

About The Position

Varsity Spirit has an opportunity to join our growing organization as a full-time Returns Processor at our distribution center. The Returns Processor coordinates with Sales and Internal Departments to receive, evaluate, and process requires for returns, exchanges, and credits to determine the best option for our customers. The processor enters remake orders and transactions and codes appropriately for scheduling and billing purposes.

Requirements

Excellent verbal and written communication skills
Task oriented and self-motivated
Ability to meet required goals and deadlines
Must be detail oriented
Capable of working in a team environment, across multiple departments.
Salesforce, OMS, AS400, PDM, PLM, Excel, Word
High School Diploma or equivalent required.
Requires ability to operate standard office equipment and keyboards.
Must have the ability to lift and carry packages and other items and to walk short distances.
Must be able to work in a warehouse environment and works with pallet jacks, tape guns, and other standard equipment.

Responsibilities

Processing returns entered by Sales Reps through computer system.
Communication with internal departments or vendors as needed to ensure errors are not repeated with replacement order.
Coordination of shipping to external locations for further inspection or alterations.
Develop and maintain relationship with Sales and Accounting Teams for handling returns to full customer expectations.