Returns Desk Associate

SaksSan Francisco, FL
Onsite

About The Position

Under the leadership of the Director of Operations, the Return Associate is responsible for facilitating returns sent to the store for processing and supporting the daily operations of our specialized work groups.

Requirements

  • Ability to work a flexible schedule as per business needs & adheres to dependability standards
  • Demonstrates attention to detail and keeps personal work space organized
  • Ability to influence team to follow store policies & procedures to help in decision-making

Responsibilities

  • Opening/ Closing of digital return register
  • Maintain a neat and organized environment
  • Follow protocols on policy and procedures for; processing returns, adjustments, and assisting in reconciling reports
  • Ensure product is secured to standard
  • Maintain integrity of product, by ensuring all .com returns are separated, organized and secure.
  • Resolve customer issues both internal and external

Benefits

  • medical insurance
  • vision insurance
  • dental insurance
  • 401(k) retirement plan
  • basic life insurance
  • supplemental life insurance
  • disability insurance
  • a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
  • An amazing employee discount
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