Returns Associate (56382)

EASTERN WAREHOUSE DISTRIBUTORS LLC•Langhorne, PA

1d•Onsite

About The Position

The Returns Associate will process product returns and work with warehouse personnel for all other needed responsibilities. This is a high-volume, fast-paced working environment. The Returns Associate will answer questions and input accurate return information on customer accounts. Performs general warehouse duties including housekeeping and other duties as assigned by management.

Requirements

Accurately follow directions, both written and verbal
Maintain individual productivity and quality standards according to department requirements
Focus and remain on task in a fast-paced environment
Attention to detail
Great communication skills
Time management skills
Able to work well under pressure
Must be able to work well with other staff members and supervisors
Basic computer skills
Ability to meet productivity requirements established for order completion, fill rate accuracy and lines picked/packed
Ability to handle difficult situations professionally and in a non-confrontational manner.
Ability to work a flexible time schedule between the core hours of 6:30 a.m. and 6:00 p.m.
Ability to work a flexible schedule including Saturdays.
Walking and standing for 6-10 hours per day
Vision adequate for safe working in a warehouse environment.
Hearing and vision adequate for working in a warehouse.
Repetitive use of hands for writing and typing
Frequent bending twisting, stooping, kneeling, reaching, pushing, pulling, grasping
Frequently lifting objects weighing 5 - 50 lbs.
Must wear company issued back brace safety equipment at all times
Ability to climb steps (up to 3 stair cases repetitively)
Ability to be certified in warehouse equipment usage (Lift truck, hand truck, forklift, etc.)

Responsibilities

Unpack returned merchandise, inspect package condition and assess paperwork sent in with return instructions for proper return procedures
Inspect returned merchandise, checking for quality and condition of product to determine return category
Properly receive and stock material and pick warehouse inventory using electronic scanning equipment
Accurately store, locate and pick warehouse inventory.
Receive merchandise, following all return procedures for each product type
Distribute returned items to their proper location
Input customer accounts in computer systems, communicating return type to ensure accurate processing
Maintain a safe and organized work environment, at all times
Other tasks as required to meet team goals
Load and unload trailer
Miscellaneous projects and perform other related duties as assigned