Returns Clerk

Daikin Applied Americas

1d•$16 - $26•Onsite

About The Position

Daikin Applied is seeking a Returns Clerk in Dayton, Ohio. The role is responsible for handling returned merchandise, maintaining accurate inventory and transaction records, coordinating with vendors and internal teams, and supporting other facility operations as business needs require. The clerk will use in-house systems and operate required power equipment. The typical annual base salary range is $16.01–$25.50 in Ohio; individual pay depends on factors including skills, qualifications, experience, and location. Employment is contingent upon successful completion of pre-employment requirements, including employment and education verification, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis testing. Work visa sponsorship is not available.

Requirements

High school diploma or equivalent.
0 to 2 years of experience.
Ability to operate necessary power equipment, including a fork truck and order picker.

Responsibilities

Use programmed materials efficiently.
Inspect, receive, and verify return merchandise authorizations (RMAs), and record information in the appropriate tracking logs.
Determine the appropriate inventory action, including returning items to vendors, restocking the onsite warehouse, or scrapping damaged items.
Maintain daily logs for incoming and outgoing RMAs, warranty information, credit requests, and material movement using CRM, WMS, and MS Excel.
Research and process transactions through the in-house WMS.
Serve as a point of contact for vendors using their defined processes and partner with the corporate Warranty team as needed.
Transfer material to the appropriate area to maintain daily inventory accuracy.
Perform physical cycle counts for physical and virtual inventory with support from Inventory Control.
Follow in-house and ISO 140001 procedures for scrapped inventory, including sorting items into appropriate bins and arranging pickup with the appropriate parties.
Support other facility areas as needed, including cross-training and backing up the Receiving Department in both systematic and physical material processing.
Operate necessary power equipment, such as a fork truck and order picker.
Process compressor cores and return material to vendors as needed.
Process returns and shipments accurately and without errors.
Review RMA sub-inventories and customer returns, and communicate with site leadership and materials teams to improve accuracy and efficiency.
Perform other duties as assigned.