Return to Work Specialist

ReEmployAbility, Inc•Brandon, FL

5h•$43,889 - $70,000•Onsite

About The Position

High-Impact | Performance-Driven Role Are you wired to win—even when the odds say “no”? We’re not looking for average. We’re looking for relentless problem-solvers—the kind of people who figure it out when resources are tight, turn roadblocks into breakthroughs, and don’t stop until results are delivered. We are the nation's largest provider of specialty return-to-work services and transitional employment programs. ReEmployAbility's mission is to connect people to a greater purpose so they can have a better life! Our program offers cost-effective return-to-work solutions that not only help manage rising workers' compensation costs but also make a meaningful difference in the lives of injured workers. The T2W Placement Specialist is responsible for matching our clients’ injured workers with appropriate light duty job tasks available at the nonprofit organization, and offering exceptional customer service to our nonprofit partners, injured worker participants, and clients.

Requirements

Strong communication, organization, and time management skills
Ability to manage competing priorities and deadlines
Creative problem-solving mindset
Accountability and resilience
Exceptional communication, organization, time management, and customer service skills
Self-motivated and driven
Great attention to detail
Must be able to multitask, prioritize, and meet deadlines with short notice
Accountable and punctual
Flexible and adaptable to change
Strong computer skills including proficiency in Microsoft Outlook and Word
Creative problem solving and critical thinking skills
Ability to handle pressure, while maintaining speed and quality of work
Build and maintain professional relationships with co-workers and external parties
The ability to work and comply with all EEOC rules collaboratively, respectfully and to accepting constructive criticism from management with dignity and respect
Successfully pass background check

Nice To Haves

Bachelor’s degree preferred or equivalent experience

Responsibilities

Match injured workers to volunteer opportunities quickly and creatively
Build and grow nonprofit partnerships—create opportunities where none exist
Solve complex placement challenges and find solutions
Achieve and exceed monthly placement goals
Communicate, influence, and drive results with stakeholders
Identify barriers and turn them into actionable solutions
Champion ReEmployAbility's Transition2Work program to strategically identify the best nonprofit organization to place injured workers in order to continue partnerships and establish new relationships with nonprofit organizations, seeking a win-win-win for our clients, injured workers, and nonprofit partners.
Effectively communicate the details of the Transition2Work program to new nonprofit partners and work with our current nonprofit network to ensure the availability of suitable job responsibilities.
Review new Transition2Work worker’s compensation and non-occupational disability referrals to locate an appropriate light duty assignment within an injured worker’s provided restrictions.
Follow all client directives and jurisdictional requirements to provide a successful light duty volunteer assignment experience for all parties, within current company objectives.
Meet a quota of quality, safe placements per month.
Develop outreach and retention strategies for nonprofit relationships.
Communicate placement barriers to clients to strategize next steps.
Work in collaboration with other teams within Service as well as the Sales Department.
Escalate issues to the Director of Service Operations, as appropriate.
Other duties as assigned.