Return to Work Specialist
About The Position
The RTW Specialist leads case management to support successful return-to-work and stay-at-work outcomes through an employee-centered approach. By partnering with employees, managers, unions, HR/LR, Safety, and WCB, they develop and implement effective, customized plans that promote safe, sustainable recovery and reduce disability-related impacts. This role actively manages absences, supports workplace participation, and addresses complex cases through collaboration, escalation, and WCB claim management, including objections and appeals. As part of the Health, Safety & Environment team, the Specialist also contributes to continuous improvement and evolving team priorities.
Requirements
- Case management experience
- Experience in return-to-work or stay-at-work programs
- Ability to partner with various stakeholders (employees, managers, unions, HR/LR, Safety, WCB)
- Skills in developing and implementing customized plans
- Experience managing absences
- Experience supporting workplace participation
- Experience addressing complex cases through collaboration and escalation
- Experience with WCB claim management, including objections and appeals
- Ability to contribute to continuous improvement
Responsibilities
- Lead case management to support successful return-to-work and stay-at-work outcomes through an employee-centered approach.
- Partner with employees, managers, unions, HR/LR, Safety, and WCB to develop and implement effective, customized plans that promote safe, sustainable recovery and reduce disability-related impacts.
- Actively manage absences.
- Support workplace participation.
- Address complex cases through collaboration, escalation, and WCB claim management, including objections and appeals.
- Contribute to continuous improvement and evolving team priorities as part of the Health, Safety & Environment team.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
