Return to Vendor Clerk Full Time

BJ's Wholesale Club • Roxbury, NJ

2d

About The Position

The Return to Vendor Clerk supports an exceptional member shopping experience by processing and sorting damaged, defective, and returned merchandise; reducing salvage; obtaining vendor return authorizations; and re-wrapping sellable merchandise. The role follows club policies, procedures, safety standards, and compliance requirements while maintaining accurate inventory status and an organized department. Team members are expected to act with honesty and integrity, provide friendly service, work collaboratively, and help deliver daily club standards.

Requirements

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• Must be at least 18 years of age.
• Frequently lift objects up to 50 pounds; may need to lift and move heavier or awkward objects over 50 pounds with assistance.
• Use a pallet jack to pull and push pallets.

Nice To Haves

• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Process damaged or defective merchandise according to salvage, donation, vendor return, reverse logistics, hazardous waste, and destruction procedures.
• Obtain return authorizations from vendors, process vendor chargebacks, and package and ship returns according to vendor policies.
• Maintain correct stock and inventory status for damaged, defective, and returned merchandise.
• Review breakage logs for leaking, spoiled, and broken merchandise and process affected items out of inventory.
• Process freezer and dairy damages.
• Administer salvage and donation merchandise orders in accordance with company community and donation programs.
• Conduct daily club safety walks and escalate findings to the Asset Protection Supervisor.
• Support the Inventory Control Count Team with count processing as assigned.
• Review daily return reports and process merchandise recalls and tire and battery returns.
• Ensure AFS and release dates are followed.
• Ensure books are stocked and coordinate book returns with the RICS.
• Process the 945/948/950 in partnership with the AP Specialist.
• Re-wrap sellable merchandise using appropriate sealing and shrink-wrap packaging guidelines.
• Keep the department organized and clean and follow safety, filing, organization, and lock-up standards.
• Follow club policies and procedures and perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.
• Deliver service excellence, address member concerns, and contribute to a safe and positive environment.
• Work as a team to meet daily GOLD club standards, including stocking items, executing promotional plans, maintaining accurate signage, and keeping the club clean and organized.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans and optional dental and vision coverage.
• Health Savings Account and flexible spending account options.
• 401(k) retirement savings plan with a company match for eligible team members aged 18 and older.
• Employee Stock Purchase Plan with the option to purchase BJ’s common stock at a 15% discount, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed