Return Dock Specialist (2ND SHIFT)

Nebraska Furniture Mart•The Colony, TX

11d•$19 - $23

About The Position

Nebraska Furniture Mart is hiring a Return Dock Specialist to process returned customer purchases and ensure uncrated products are properly coded and processes are followed. The role works in a warehouse and is scheduled for second shift, 1:00–10:00 p.m., with full weekend availability required. The stated pay range is $18.58–$23.13 per hour. The specialist verifies return orders at check-in, inspects products for defects, processes paperwork, tags products, assigns return status codes, wraps merchandise, records problems on orders, and moves products safely. The role requires attention to detail, problem-solving, and the ability to meet physical lifting, pushing, and pulling requirements. NFM describes its workplace as fun and stable, with development opportunities and a culture that encourages volunteering and community service. Pre-employment screening includes, but is not limited to, a criminal background check.

Requirements

Must be at least 18 years of age.
Six months of customer contact experience.
Positive, upbeat attitude.
Ability to lift, push, and pull required weights.
Ability to work night, weekend, and/or early morning hours based on warehouse business needs.
Pre-employment screening includes a criminal background check.

Nice To Haves

High school diploma or GED preferred.
Experience operating scanning equipment preferred.

Responsibilities

Verify all return orders during check-in.
Examine products for defects.
Process paperwork, tag products, and assign status coding for returns.
Wrap merchandise and note any problems on the order.
Move products safely to their required locations.

Benefits

Same-day access to earned pay.
Competitive pay with annual increases up to 7%.
Health insurance.
Dental insurance.
Vision insurance.
Life insurance.
Short- and long-term disability coverage.
Paid holidays upon hire.
Paid time off after 90 days.
Staff discount on merchandise.
Virtual and in-person career development opportunities.
Paid community volunteer opportunities.
Tuition reimbursement.
401(k) retirement plan, with company match eligibility after one year and Berkshire Stock as an investment option.