Retort Operator - Quality Utility 2nd shift

IPM Foods•Janesville, WI
•Onsite

About The Position

The Quality Utility supports the QA/QC department at NaturPak's Innovation Facility by providing flexible coverage across quality functions wherever needed. The role helps keep food safety and quality programs running smoothly by assisting QC Technicians, performing in-process checks, and ensuring production lines comply with GMP, HACCP, and food safety standards. The position works across multiple production lines and quality stations during the shift at NaturPak's high-volume pet food manufacturing facility in Janesville, Wisconsin, which operates under USDA/FDA oversight. The work environment includes varying temperatures, wet surfaces, industrial equipment noise, and food processing odors. Full compliance with NaturPak's GMP, food safety, HACCP, and OSHA programs is mandatory.

Requirements

  • High school diploma or GED equivalent.
  • At least 1 year of experience in food manufacturing, quality control, or a GMP-regulated environment.
  • Basic understanding of GMP, food safety, and quality inspection practices.
  • Strong attention to detail and ability to maintain accurate records.
  • Ability to read and follow written SOPs, quality plans, and work instructions.
  • Reliable attendance and ability to work assigned shifts, including evenings, weekends, and overtime.
  • Ability to stand and walk for extended periods throughout the shift on a production floor.
  • Ability to lift, push, and pull up to 40 lbs regularly.
  • Ability to work in varying temperature zones, including warm processing and cold storage areas.
  • Ability to move quickly between production areas as quality coverage needs arise.
  • Ability to wear required PPE: hair/beard net, safety shoes, gloves, apron, and hearing protection.

Nice To Haves

  • Prior experience in a QC Technician, quality utility, or lab support role in food or pet food manufacturing.
  • Familiarity with HACCP principles and Critical Control Points.
  • Experience performing basic quality tests such as pH, temperature, weight, and sensory checks.
  • Bilingual English/Spanish skills.

Responsibilities

  • Float across production lines and QC stations to provide quality coverage throughout the shift.
  • Pull product samples and perform basic in-process quality checks, including weight, pH, temperature, texture, and visual inspection.
  • Assist QC Technicians with in-line monitoring during high-volume runs or when additional coverage is required.
  • Conduct label verification checks to ensure finished packaging meets approved specifications.
  • Monitor and record Critical Control Point (CCP) measurements and prerequisite program parameters as directed.
  • Identify non-conforming product, initiate hold procedures, and immediately notify the QA Supervisor.
  • Perform pre-operational and post-operational sanitation inspections as assigned.
  • Support verification activities such as thermometer calibrations, scale checks, and environmental swabs.
  • Complete quality records, inspection logs, and traceability documentation accurately and in real time.
  • Maintain a clean and organized work area in quality stations and the QC lab.
  • Follow GMP, food safety, HACCP, OSHA, and NaturPak safety policies throughout every shift.
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