Retirement Technician Trainee
About The Position
SERS seeks an inquisitive, results-oriented individual with motivation to learn for a position on our Purchase of Service team as a Retirement Technician Trainee. This is a rewarding opportunity to perform an essential public service in assisting other public employees with the retirement process while simultaneously working in a positive environment and enjoying a work-life balance. An employee in this position will embark on a yearlong training program to become a full-fledged Retirement Technician in the Purchase of Service unit. You will be responsible for receiving and processing requests from active members of the State Employees' Retirement System (SERS) to purchase various types of prior service for retirement credit. This involves searching through various employment and earnings records to gather the necessary information required to compute the cost for that specific type of service. It requires a keen eye for detail and an ability to perform basic mathematic calculations. The Purchase of Service unit works together to process requests, so the ability to be a team player also is a "must." This is a trainee position, so we will teach you what you need to know. After successful completion of the training year, you will receive a promotion to Retirement Technician.
Requirements
- Three years of experience in advanced clerical or technical work which includes or is supplemented by either one year of experience applying basic computer skills and techniques or three (3) credits in computer basics and techniques; or Associate Degree that includes or is supplemented by three (3) credits of computer basics and techniques; or Any equivalent combination of education, experience, and training which includes one year of advanced clerical or technical work applying basic computer skills and techniques or three (3) credits of computer basics and techniques.
- Applicants will be considered to have met the educational requirements once they are within three 3 months of graduating with a qualifying degree.
- You must meet the PA residency requirement.
- You must be able to perform essential job functions.
- You must pass a background investigation.
Nice To Haves
- Ability to perform basic mathematic calculations
- Ability to be a team player
Responsibilities
- Record Auditing: Review member account information to identify corrections in contribution rates, dates, or membership details
- Service Calculation: Compute credited service years used for future benefit determinations
- Data Verification: Evaluate information from multiple systems and documents to confirm eligibility for creditable service
- Arrears Processing: Prepare cost worksheets and invoices using established programs and procedures
- Account Adjustment: Request corrections to demographic data, earnings, and membership class when necessary
- Information Distribution: Forward documents and updates to appropriate offices and individuals
Benefits
- Work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
