Retirement Services Analyst II

BLDG SVC 32 B-J•New York, NY

About The Position

Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Under the supervision of the Retirement Services Supervisor, the Analyst II is responsible for processing pension calculations including Required Minimum Distributions (RMDs), service research using Social Security data, and Supplemental Retirement Savings Plan (SRSP) administration. The Analyst II should be capable of conducting the following specific processes: Process pension and death benefit calculations and applications Pension benefit estimates Disability pension eligibility review, calculations and applications Prior service transcription and research Review work history disputes RMD calculations Administration of SRSP (401(k)) Qualified Domestic Relations Orders (QDRO) Processing Corrections to pension overpayment and underpayment issues Process banking transactions including stop-payments, reissue and replacement of checks and reconciliations Process ACH transfers and ACH transfer changes Process IRS tax levy notices Handle escalated Compliance Department requests

Requirements

Knowledge of pension calculations
Ability to prioritize work and meet deadlines
High level of proficiency in Microsoft office programs, including Word and Excel.
Strong analytical, problem solving and decision-making skills
Excellent organizational and prioritizing skills
Detailed oriented with strong ability to multitask
Strong oral and written interpersonal skills
Demonstrated customer service orientation
Ability to work both independently and as a team player
Ability to effectively operate in a fast -paced work environment
Two years' pension administration experience required

Nice To Haves

Bachelor of Science degree preferred!

Responsibilities

Determine pension eligibility in compliance with plan documents for members, spouses and beneficiaries
Analyze applications for completeness/accuracy, approval/denial; draft follow-up correspondence as needed; manage member files in a timely manner
Review "prior service" records and conduct employment research as necessary
Implement and test system updates
Calculate adjustments to pension amounts including overpayments
Assure compliance with IRS tax levy notices
Draft member related correspondence
Respond to and resolve open/escalated CRM tickets in a timely manner
Assist in staff training
Special projects as assigned by management