The Retirement Planner delivers client conversations about retirement readiness, addressing participants’ questions, needs, and concerns. The role works to enroll and retain clients in Empower Advisory Services and may refer them to other company teams. The position supports managed account campaigns through inbound and outbound calls, educates participants, and helps enroll them in the managed account offering within Empower Retail. The planner identifies opportunities to contract additional client assets, documents relevant client conversations for follow-up, and adheres to compliance and risk procedures while acting in participants’ best interests. The schedule is Monday through Friday, with the actual schedule determined by business need. The listed schedules are Eastern Time: 12:30 p.m.–9:00 p.m.; Central Time: 11:30 a.m.–8:00 p.m.; or Mountain Time: 10:30 a.m.–7:00 p.m. Applicants must be authorized to work for any U.S. employer; visa sponsorship, including CPT/OPT, is unavailable. Empower describes a flexible work environment, fluid career paths, and internal mobility. For remote and hybrid positions, employees must provide reliable high-speed wired internet and a suitable home workspace; other necessary computer equipment will be provided. Employees may be required to work in the office if their home work environment or internet connection is inadequate.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed