About The Position

The Retirement Plan Services Internal Sales Analyst supports sales growth and services existing relationships within the Retirement Plan Services Team. The role partners with the sales team on prospective-client proposal requests, participates in discovery calls, researches and analyzes prospective and current retirement plan clients, and prepares tailored proposal presentations. It also supports existing client relationships, onboarding of new retirement plan business, and the preparation of client review materials. The analyst maintains knowledge of industry trends, legislation, rules, and regulations and communicates relevant information to clients and prospects. The role also collaborates with team members to identify improvements to policies, processes, and service levels.

Requirements

  • Bachelor’s degree or relevant work experience.
  • Robust oral and written communication skills.
  • Strong analytical skills to process and interpret multiple data points and present findings in writing.
  • Ability to multitask and work independently.
  • Ability to work efficiently with minimal errors and attention to detail.
  • Ability to perform duties and make decisions under frequent time pressures.
  • Ability to prioritize changing tasks effectively.
  • Detailed knowledge of Microsoft Office and Adobe Suite.
  • Experience with various virtual meeting platforms.

Nice To Haves

  • Five or more years of retirement plan service experience.
  • Working knowledge of retirement plan laws and regulations.
  • Ongoing industry training and continuing education.
  • Retirement plan industry credentials and/or designations.

Responsibilities

  • Partner with the sales team to receive and respond to proposal requests from prospective clients, including participating in discovery calls.
  • Research prospective and current retirement plan clients and analyze, compare, and benchmark fees, services, and investments.
  • Understand competitors and effectively position the company’s solutions.
  • Prepare and tailor proposal presentations for the sales team based on final analysis.
  • Respond to technical product and competitive-positioning questions.
  • Schedule and prepare comprehensive review materials for existing clients, coordinating internally and following up with external vendors.
  • Proactively and reactively support existing client relationships.
  • Assist with onboarding new retirement plan business, including compliance items and external vendor management.
  • Maintain knowledge of industry trends, legislation, rules, and regulations and communicate them effectively to current and prospective clients.
  • Work with team members to identify and suggest improvements to policies, processes, and service levels.

Benefits

  • 401(k) match
  • Profit sharing
  • Employee stock purchase plan
  • Paid time off
  • Medical, dental, and vision coverage
  • Company-paid life insurance and long-term disability
  • Supplemental voluntary life insurance
  • Short-term and long-term disability
  • Wellness incentives
  • Employee assistance program
  • Pre-tax health savings accounts and flexible spending accounts for eligible associates
  • The role may be eligible for a bonus or incentives based on company and individual performance.
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