About The Position

As a core member of the Retirement Implementation team, you’ll be responsible for setting up customers with their new 401(k) retirement plan while providing a delightful experience. You’ll put their minds at ease by guiding them through the process, providing timely information, and keeping all the moving parts running smoothly. You will use your project-management skills to streamline plan administration, drive operations, and build the retirement engine that will make benefits with Gusto great.

Requirements

  • AI experience requirements vary by role and will be assessed during the interview process.
  • Project-management skills

Responsibilities

  • Setting up customers with their new 401(k) retirement plan
  • Providing a delightful experience to customers
  • Guiding customers through the 401(k) setup process
  • Providing timely information to customers
  • Keeping all moving parts of the 401(k) setup running smoothly
  • Using project-management skills to streamline plan administration
  • Driving operations
  • Building the retirement engine that will make benefits with Gusto great

Benefits

  • Competitive base pay
  • Benefits
  • Equity (RSUs)
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