Retirement Compliance and Research Analyst
About The Position
Milwaukee County is seeking a Retirement Compliance and Research Analyst to support accurate and consistent administration of pension benefits. The role combines research, data analysis, quality assurance, and process improvement to strengthen benefit calculations and help staff follow procedures. The position is full-time, salaried, and follows a hybrid schedule. The analyst investigates discrepancies in benefit calculations and determinations, verifies data accuracy, and identifies root causes of errors. The role also evaluates operational processes and internal controls, identifies risks and deficiencies, and recommends corrective actions. Additional work includes developing process documentation, supporting procedural changes, training team members, communicating recommendations to stakeholders, contributing to assigned projects, and assessing system access and administrative processes.
Requirements
- Current residency in Wisconsin.
- An associate degree or higher in Information Technology, Business, Public Administration, or a closely related field.
- At least one year of experience in root cause analysis, analytical work, and policy and procedures development.
- Intermediate or advanced proficiency with related computer and software applications, including Microsoft Word, Outlook, and Excel.
- Ability to push, pull, carry, and lift up to 20 pounds.
Responsibilities
- Review benefit calculations and determinations, verify data accuracy, investigate discrepancies, and identify the root causes of errors.
- Evaluate operational processes and internal controls; identify risks and control deficiencies; and recommend corrective actions.
- Recommend operational and audit improvements, develop process documentation, and help implement procedural changes.
- Train team members and communicate process flows and procedural recommendations to relevant stakeholders.
- When assigned, manage project elements such as requirements, scope, funding, timelines, resource constraints, and status updates.
- Evaluate system access and administrative processes to ensure appropriate permissions, accuracy, consistency, and operational effectiveness.
- Perform other duties as assigned.
Benefits
- Competitive benefit package.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
