Retirement Compliance and Research Analyst

Milwaukee County Wisconsin • Milwaukee, WI

5d • Hybrid

About The Position

Milwaukee County is hiring a full-time Retirement Compliance and Research Analyst to support accurate and consistent administration of pension benefits. The role combines research, data analysis, and quality assurance to strengthen benefit calculations, guide staff through procedures, and improve retirement operations. The position follows a hybrid schedule.

The analyst investigates discrepancies in benefit calculations and determinations, verifies data accuracy, identifies root causes of errors, and completes internal audit work. The role also evaluates operational processes and internal controls, identifies risks and control deficiencies, and recommends corrective actions to strengthen compliance, accountability, and operational effectiveness.

The analyst recommends process and audit improvements, develops process documentation, helps implement procedural changes, trains team members, and communicates process flows and recommendations to stakeholders. When assigned, the role manages project elements such as requirements, scope, funding, timelines, resource constraints, and status updates. The analyst also evaluates system access and administrative processes to support appropriate permissions, accuracy, consistency, and operational effectiveness, and performs other duties as assigned.

Requirements

• Current residency in Wisconsin.
• An associate degree or higher in Information Technology, Business, Public Administration, or a closely related field.
• At least one year of experience in root cause analysis, analytical work, and policy and procedures development.
• Intermediate or advanced proficiency with related computer and software applications, including Microsoft Word, Outlook, and Excel.
• Ability to push, pull, carry, and lift up to 20 pounds.

Responsibilities

• Investigate and resolve discrepancies in benefit calculations and determinations; verify data accuracy and identify root causes of errors.
• Complete internal audit work.
• Evaluate operational processes and internal controls, identify risks and control deficiencies, and recommend corrective actions.
• Recommend operational and audit improvements, develop process documentation, and help implement procedural changes.
• Train team members and communicate process flows and procedural recommendations to relevant stakeholders.
• When assigned, manage project elements including requirements, scope, funding, timelines, resource constraints, and status updates.
• Evaluate system access and administrative processes to ensure appropriate permissions, accuracy, consistency, and operational effectiveness.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree