Retirement and Benefits Technician 2 (02-8034)

State of Alaska•Juneau, AK

2d•Onsite

About The Position

This position will serve as a Retirement and Benefits Technician II for the Survivor Unit Team. The team assists a spouse or a beneficiary of a recently deceased member to receive monetary and/or health benefits. The team processes death benefits for the Public Employees' Retirement System (PERS), Teachers' Retirement System (TRS), Judicial Retirement System (JRS), National Guard Naval Militia Retirement System (NGNMRS), Elected Public Officials Retirement System (EPORS), the Defined Contributions Plans, Alaska Supplemental Benefits Annuity Plan (SBS) and Deferred Compensation Plan (DCP).

Requirements

Six months of experience as a Retirement and Benefits Technician 1 with the State of Alaska or the equivalent elsewhere.
OR Six months of entry-level technical experience that required applying basic knowledge of a retirement program, benefits program, human resources policy, or labor relations guidelines, or in preparing, receiving, reviewing and processing health, life, or disability insurance claims or payments, or processing budgetary or financial documents.
OR One year of advanced clerical experience in an office environment where the work supported the efforts of technical or professional staff, and required some application of guidelines and policies to meet assigned responsibilities.
OR One year of post-secondary education (32 semester hours or 48 quarter hours from an accredited college or university equals one year) in any field.
Arithmetic/Mathematical Reasoning: Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.
Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Responsibilities

Assist a spouse or a beneficiary of a recently deceased member to receive monetary and/or health benefits.
Process death benefits for various retirement systems and plans including PERS, TRS, JRS, NGNMRS, EPORS, Defined Contributions Plans, SBS, and DCP.