About The Position

The Visual Merchandiser uses creativity and a strong sense of style to design and maintain displays that enhance the shopping experience and highlight key products. The role focuses on seasonal trends, three-dimensional props, vinyl graphics, and in-store events to bring brand concepts to life. The position requires a good eye for design, knowledge of fashion and visual presentation, and the ability to work safely with tools and materials. The Visual Merchandiser creates inspiring store experiences that attract customers and drive sales. Colleagues review store priorities, assess product placement, and stay informed about new arrivals, top sellers, and current trends. They maintain an inspiring, well-organized sales floor by refreshing displays, updating signage and pricing, and supporting merchandise moves. They also provide friendly customer service and collaborate with colleagues to support customers and achieve individual and store results. The role requires flexible availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies, visual and merchandising directives, and safety rules and procedures in English.
  • Ability to execute visual merchandising projects creatively.
  • Knowledge of fashion and visual presentation, including current fashion trends.
  • Ability to work safely with tools and materials.
  • Ability to use hand and power tools, including drills, saws, hammers, screwdrivers, staple guns, ladders, spray paint, and knives.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 50 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology needed for job functions, including handheld equipment and cash registers.

Responsibilities

  • Execute visual merchandising projects in assigned departments on a monthly, quarterly, and seasonal basis.
  • Create engaging presentations and product merchandising, including mannequin styling, window displays, fashion trend statements, fixture placement, wall formatting, product placement, and visual collateral.
  • Style merchandise from the sales floor to create compelling fashion presentations and inspire customer purchases.
  • Maintain knowledge of current fashion trends while following Macy’s visual merchandising standards.
  • Install promotional and event collateral, including vinyl graphics, wall signage, and prop displays, according to the company’s marketing calendar and direction.
  • Construct and install three-dimensional elements using hand and power tools.
  • Add creative details and enhancements that reflect Macy’s style while following visual direction.
  • Support merchandise moves and maintain the sales floor by updating visual signage and recovering displays.
  • Collaborate and communicate with store leadership and cross-functional teams to align on priorities and initiatives.
  • Maintain friendly customer interactions and help create a visually compelling, well-organized, easy-to-shop store.
  • Use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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