Retail Used Fireams Outfitter

Bass Pro Shops•Scarborough, ME

About The Position

The Retail Used Firearms Outfitter evaluates and purchases used firearms, records acquired firearms in the bound book, and ensures customers receive proper payment. The role provides customer service by greeting and assisting customers, identifying their needs, recommending merchandise, and helping them make buying decisions. It also processes firearm transactions in accordance with company policies, procedures, and applicable law. The position initiates Form 4473 paperwork and performs a final review of applicable company, state, and federal forms before firearms are transferred to customers. The Outfitter maintains the department’s visual standards and merchandise presentation, keeps the department and back room in order, and performs opening and closing duties. The role includes ongoing product, systems, compliance, and selling-skills training. Work is performed under general supervision using established procedures, with occasional independent judgment to resolve issues and recommendations for improving work practices. Local travel to purchase used firearms outside the store is required.

Requirements

  • High school diploma or equivalent experience.
  • 2 to 4 years of experience.
  • Must be at least 21 years of age.
  • Ability to safely handle firearms.
  • Knowledge of purchasing firearms through firearms-industry work or firearms collecting.
  • Good understanding of retail and knowledge of computers.
  • Knowledge of current firearms models.
  • Ability to appraise used firearms and know their marketable value.
  • Strong work ethic and ability to multitask.

Responsibilities

  • Evaluate, appraise, and purchase used firearms using firearms knowledge and available resources.
  • Acquire firearms legally and in compliance with ATF, state, and local laws, regulations, and company policies.
  • Complete required ATF, state, and company forms accurately; screen potential transfers for legality and comply with waiting periods and other requirements, including controls against straw purchases.
  • Initiate Form 4473 paperwork and conduct the final check of applicable forms before transferring firearms to customers.
  • Ensure customers are paid properly for purchased firearms.
  • Greet, consult with, and assist customers; identify customer needs and recommend products to support buying decisions.
  • Handle customer issues using sound judgment and logic within the job scope.
  • Communicate the benefits of company programs to customers.
  • Maintain visual standards through restocking, remerchandising, cleaning fixtures, and general housekeeping.
  • Maintain department and back-room standards, including proper firearm tag facing and opening and closing duties.
  • Participate in ongoing firearms and shooting-product, shooting-discipline, systems, compliance, and selling-skills training.
  • Perform other duties as assigned.
  • Travel locally to purchase used firearms outside the store.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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