Retail Used Firearms Outfitter

Bass Pro Shops•Lone Tree, CO

About The Position

The Retail Used Firearms Outfitter evaluates and purchases used firearms, records acquired firearms in the bound book, and ensures customers are paid properly. The role provides customer service by greeting and consulting with customers, helping them find merchandise, and supporting their purchasing decisions. It processes firearm transactions in accordance with company policies, procedures, and applicable laws. The position initiates Form 4473 with customers and completes the final review of applicable company, state, and federal forms before firearms are transferred to customers. The role also maintains department and back-room standards, participates in ongoing product, systems, compliance, and sales training, and travels locally to purchase used firearms outside the store. Work is performed under general supervision using established procedures, with occasional independent judgment to resolve issues and make recommendations about work practices.

Requirements

  • High school diploma or equivalent experience.
  • 2 to 4 years of experience.
  • Must be at least 21 years of age.
  • Ability to safely handle firearms.
  • Knowledge of purchasing firearms through work in the firearms industry or collecting firearms.
  • Good understanding of retail and knowledge of computers.
  • Background in current firearms models.
  • Ability to appraise used firearms and determine their marketable value.
  • Strong work ethic and ability to multitask.

Responsibilities

  • Evaluate, appraise, and purchase used firearms using firearms knowledge and available resources.
  • Acquire firearms in accordance with ATF, state, and local laws and regulations, company policies, and applicable requirements.
  • Complete required ATF and state forms, screen potential transfers for legality, observe waiting periods and other state requirements, prevent straw purchases, and accurately complete company forms.
  • Initiate Form 4473 with customers and conduct the final check of applicable forms before transferring firearms to customers.
  • Ensure customers receive proper payment for purchased used firearms.
  • Provide customer service by greeting customers, identifying and evaluating their needs, assisting with buying decisions, and recommending products.
  • Respond to customer issues using sound judgment and problem-solving.
  • Communicate the benefits of company programs to customers.
  • Maintain visual standards through restocking, remerchandising, cleaning fixtures, and general housekeeping.
  • Maintain department and back-room standards, including proper firearm-tag facing and opening and closing duties.
  • Participate in ongoing training on firearms and shooting products, shooting disciplines, systems, compliance, and selling skills.
  • Travel locally to purchase used firearms outside the store.
  • Perform other duties as assigned.

Benefits

  • Employee discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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