Retail Sales Associate (Outfitter)

Fleet Feet•Louisville, KY
•Onsite

About The Position

As an Outfitter, you are central to Fleet Feet’s brand experience, helping customers find the gear and support they need for their fitness journeys. You provide attentive, personalized service, build relationships with customers, teammates, and vendor partners, and help create an inclusive in-store environment. The role also supports community events and store operations.

Requirements

  • Be passionate, positive, and proactive.
  • Be flexible and available to work days, evenings, weekends, and holidays.
  • Communicate effectively and work well with colleagues.
  • Be motivated to learn, adapt, and go the extra mile.
  • Be capable of lifting and carrying up to 25 lbs and working on your feet in a retail setting.

Nice To Haves

  • Experience in customer-facing roles.

Responsibilities

  • Deliver personalized service to help customers reach their fitness goals.
  • Recommend and fit footwear, apparel, and gear tailored to individual needs.
  • Create a welcoming and inclusive in-store environment.
  • Build relationships with customers, teammates, and vendor partners.
  • Stay current on product features, benefits, and trends.
  • Support events, group runs, and training programs that build community.
  • Contribute to store goals and support merchandising and inventory operations.

Benefits

  • 401(k) with 4% company match, available to employees aged 21+ at company-owned stores.
  • Exclusive discounts on industry-leading products and specialized training programs.
  • Professional development through mentorship opportunities, employee resource groups, and ongoing learning sessions.
  • Community engagement opportunities through local outreach and service initiatives.
  • Employees working 15–29 hours per week can explore healthcare, wellness, and other benefits in the benefits summary.
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