Retail Sales Associate (Outfitter)

Fleet Feet • Pleasanton, CA

6d • Onsite

About The Position

As an Outfitter, you are central to Fleet Feet’s in-store brand experience. You help customers find the gear and support they need for their fitness journeys by listening actively, offering personalized solutions, and building lasting relationships with customers, vendors, and teammates. The role emphasizes caring, knowledgeable service and contributing to an inclusive store environment and community.

Requirements

• Be passionate, positive, and proactive.
• Be flexible and available to work days, evenings, weekends, and holidays.
• Be an excellent communicator and a strong colleague.
• Be motivated to learn, adapt, and go the extra mile.
• Be capable of lifting and carrying up to 25 lbs and working on your feet in a retail setting.

Nice To Haves

• Experience in customer-facing roles.

Responsibilities

• Deliver personalized service to help customers reach their fitness goals.
• Recommend and fit footwear, apparel, and gear tailored to individual needs.
• Create a welcoming and inclusive in-store environment.
• Build meaningful relationships with customers, teammates, and vendor partners.
• Stay current on product features, benefits, and trends.
• Support events, group runs, and training programs that build community.
• Contribute to store goals and support merchandising, inventory, and other store operations.

Benefits

• 401(k) with a 4% company match, available to employees aged 21 and older at company-owned stores.
• Exclusive discounts on industry-leading products and specialized training programs.
• Professional development through mentorship opportunities, employee resource groups, and ongoing learning sessions.
• Community engagement opportunities through local outreach and service initiatives.
• Healthcare, wellness, and other benefits may be available to employees working 15–29 hours per week; details are in the benefits summary.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed