Retail Trade Sales Rep, Full Time, Oakbrook - West Elm

Williams-Sonoma • Oak Brook, IL

1d • $20 - $22 • Onsite

About The Position

This role is for a Full Time Retail Trade Sales Representative at West Elm in Oakbrook. The primary focus is to develop, manage, and grow the trade customer base within a defined client segment and geographic region of the retail store. This involves identifying and connecting with local associations, executing events to drive traffic and position Rejuvenation as a resource, and promoting products and services to trade clients through various channels including in-store service, phone, site visits, events, trainings, and trade shows. The role also requires building knowledge of building activity in the retail trade area, collaborating with store sales associates to share trade-related information and identify prospects, and building connections with Call Center and WSI Contract teams to enhance the trade business. Additionally, the position supports retail store operations and customer service as needed, and may involve opening/closing duties as a Key Holder.

Requirements

• Proficiency with Microsoft Office Suite, to include Outlook, Word, Excel, and PowerPoint
• Strong product and procedural knowledge specific to remodeling and building trades, with emphasis on period residential and commercial materials, design, and construction
• Strong aptitude for customer service and sales, with a high energy "can do" approach
• Proven ability to achieve results both independently and through others
• 2-3 years outside sales experience with a strong emphasis in customer service and delivery of set goal plan

Nice To Haves

• Prior experience in Microsoft Dynamix AX, Sales Force Management, and POS systems a plus

Responsibilities

• Develop, manage and grow the trade customer base in a defined client segment and geographic region of the retail store
• Identify area home, neighborhood, preservation and other associations to reach out to and build a connection with
• Develop and execute events that drive traffic and position Rejuvenation as a resource
• Promote Rejuvenation products and services to prospective and existing trade clients through a combination of opportunities that include in-store service, telephone contacts, site visits, and in-store events trainings and trade shows
• Build and maintain extensive knowledge base of building activity within retail trade area
• Works with store sales associates to provide timely trade related information, and to assist other sales associates with identifying potential trade prospects and customers.
• Builds strong connections with Call Center and WSI Contract teams, to leverage resources and build overall trade businesses.
• Supports retail store in customer service and operations as needed. Performs other duties as assigned by management, including opening and closing duties as Key Holder.

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed